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    Privacy policy

    Last updated: 09 Oct, 2024

    Effective Date: 01-07-2024
    Location: Koduvally, Calicut, Kerala, India
    Email: support@synfro.com

    At Synfro, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, or products. By using our website, you agree to the terms of this policy.

    1. Information We Collect

    We collect the following types of personal information:

    • Personal Information: Name, email address, phone number, and any other information you provide when registering for our services or contacting us.
    • Usage Data: Information on how you access and use our website, including IP address, browser type, operating system, and browsing behavior.
    • Cookies: Small files stored on your device to enhance your browsing experience. You can choose to disable cookies through your browser settings.

    2. How We Use Your Information

    We use your personal information for the following purposes:

    • Service Delivery: To provide, manage, and improve our services, such as business mail, website development, and hosting solutions.
    • Communication: To respond to your inquiries, provide customer support, and send important updates.
    • Marketing: To send you relevant offers and updates, only with your consent.
    • Security: To protect against fraud, unauthorized access, and ensure the safety of our services.

    3. Data Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your data in the following cases:

    • Service Providers: With trusted third parties who help us operate our website or provide services (e.g., hosting providers) under strict confidentiality agreements.
    • Legal Compliance: If required by law, to comply with legal obligations or protect our rights.

    4. Data Security

    We take reasonable measures to secure your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of online transmission or storage is completely secure.

    5. Your Rights

    As a user, you have the following rights regarding your personal data:

    • Access and Correction: Request access to or correction of the personal information we hold about you.
    • Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
    • Opt-out: Opt-out of marketing communications at any time by following the unsubscribe instructions provided in our emails.

    6. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.

    7. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    Synfro
    Location: Koduvally, Calicut, Kerala, India
    Email: support@synfro.com

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